Report 26

Verifying Employee Identity and Credentials


All 10 agencies need to improve their practices in some way, with only one agency rated as good against any of our three lines of inquiry. Agencies requiring staff to meet very specific requirements such as working with children checks or legal practising certificates generally performed better. In other agencies we found many instances where the identity, qualifications, right to work in Australia and criminal backgrounds were not checked with the risk that inappropriate or unqualified staff are employed.

Page last updated: December 2, 2015

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