report

Treatment Services for People with Methamphetamine Dependence

Recommendations

To enable the Mental Health Commission to better evaluate delivery and outcomes as it continues to expand services, it should:

  1. Review and finalise its information and reporting requirements for all contracted providers, including waitlist information.

MHC response: Agreed. The MHC will undertake a review of reporting requirements for all contracted Non-Government Organisation services upon the procurement/ renewal of all contracts. Consideration will need to be given to current State Government policies, including the Delivering Community Services in Partnership Policy (2018).

Implementation timeframe: Ongoing until 30 June 2023

2. Ensure all providers submit all required information in the agreed formats.

MHC response: Agreed. The MHC will continue to ensure that all contracted alcohol and other drug services provide information in a consistent format to meet both the MHC contract management requirements and mandatory national reporting requirements in line with the Alcohol and Other Drug Treatment Service National Minimum Dataset. This will be reviewed by the MHC upon the procurement/ renewal of all contracts.

Implementation timeframe: Ongoing until 30 June 2023

3. Implement a formal process for comparing service provider performance.

MHC response: Agreed. The MHC is a ‘purchasing commission’ and can consider how to enhance the current level of benchmarking and evaluation of services. However, to undertake a full evaluation to sunset clause program evaluations would require additional resources.

Implementation timeframe: December 2019

4. Review provider KPIs to begin a process to ensure like services have like outcome and output measures and targets.

MHC response: Agreed. The MHC supports the need to continue to review output and outcome service measures and review targets. Consideration can be given to current national developments around outcome measurement and the need to enhance existing key performance indicators to cover strategic and emerging issues such as co-occurring mental health and alcohol and other drug related issues.

Implementation timeframe: June 2020

5. Analyse client outcome data at a provider level to better understand patterns in service use and treatment.

MHC response: Agreed. The MHC supports an evaluation of current alcohol and other drug treatment services to compare treatment outcomes and better understand patterns in service utilisation. This analysis would also support the other recommendations in continuing to refine key performance indicators for organisations and support continual improvement in the commissioning of services. Additional resources would be required by the MHC to scope and undertake the evaluation and analysis.

Implementation timeframe: June 2020

 

Page last updated: December 18, 2018

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