All WA government agencies should:

1. ensure their procurement policies and procedures include comprehensive guidance to staff, so that procurement practices are consistently applied across the organisation. Agencies should also regularly review and update their policies and procedures to ensure compliance with relevant policies and guidelines, and contemporary better practice
2. update their contract registers to include all key information, including the minimum information requirements specified in Treasurer’s Instruction 820 Register of Contracts
3. ensure that adequate documentation is retained for all tenders, including conflict of interest declarations by evaluation panel members, to demonstrate that an open and effective procurement process was followed and that relevant government policies and guidelines were complied with
4. publish contract award and contract variation details on Tenders WA where required by State Supply Commission policies
5. ensure that all new contracts, extensions and variations are approved by officers within their delegated authorisation limits. The delegation register should provide clear guidelines for the approval of contract extensions and variations
6. improve review processes relating to contract extensions, including comprehensive and timely performance reviews before exercising contract extension options
7. review processes for maintenance of contract records to ensure that key decisions are documented and readily available, in accordance with recordkeeping plan.