Agencies should ensure they manage their records well and meet the requirements of the State Records Act 2000. To do this, all agencies should:

• develop and maintain an up-to-date recordkeeping plan, supported by appropriate policies and procedures
• ensure records are listed in their records management system or other business information systems as set out in the agency recordkeeping plan and retention and disposal schedules
• ensure all business decisions are appropriately recorded
• ensure all records are securely stored and preserved for the appropriate length of time set out in the agency’s retention and disposal schedule
• document any off-site storage facilities in the recordkeeping plan
• adequately assess the risks to their records and have strategies in place to prevent or respond to any disasters or events affecting them
• ensure only appropriate access to the records management system is permitted
• ensure all staff with an operational need are adequately trained in records management.