Main Roads should, by December 2016:

1. Formalise guidance to regions on assessing and prioritising maintenance needs.
2. Establish a consistent approach to calculating backlog to allow comparison over time.
3. Apply lessons learned from the Integrated Service Arrangements when developing and managing the new maintenance contracts,
4. Standardise the monitoring and evaluation of safety related maintenance tasks identified during crash investigations,
5. Identify the maintenance knowledge and skills needed by Main Roads and plan for how current and future gaps will be addressed.

Main Roads should, by July 2017:

6. Implement a comprehensive strategy to address maintenance backlog. The strategy should focus on minimising the whole-of-life costs of the network.