Report 3: 2018-19

Implementation of the GovNext-ICT Program

Audit focus and scope

This audit assessed whether the GovNext program is effectively meeting its stated objectives. We focused on the following questions:

  1. Was the program well planned to support the stated objectives?
  2. Are there adequate processes in place to measure and monitor program outcomes?
  3. Does the OGCIO know if program outcomes are being achieved?

We focused on the OGCIO, as the agency responsible for developing and implementing the program. We considered information from October 2015 to April 2018.

During the audit we:

  • reviewed the Business Case, pricing calculations and agency current spend
  • reviewed reporting by vendors, agencies and the OGCIO
  • interviewed OGCIO staff
  • sampled 8 agencies. This included interviews with key IT staff and review of agency ICT expenditure and business needs. Our sample included 7 of the 11 ‘primary agencies’ consulted during GovNext planning
  • considered the 2018 Special Inquiry into Government Programs and Projects[1] which found merit to the program, but identified that a lack of program management has slowed adoption.

The audit did not assess the procurement process used to generate the GovNext CUA.

This was a narrow scope performance audit, conducted under section 18 of the Auditor General Act 2006 and in accordance with Australian Auditing and Assurance Standards. Performance audits primarily focus on the effective management and operation of agency programs and activities. The approximate cost of undertaking and tabling this audit is $235,000.

 

[1] Public Sector Commission 2018 Special Inquiry into Government Programs and Projects. Volume 2: pp. 545-568.

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