TAFE students’ satisfaction surveys are conducted by the DTWD. The National Centre for Vocational Education Research (NCVER) also surveys TAFE graduates at the end of each year. Figures in the tables below are from the TAFEs audited KPIs.
TAFE student satisfaction
DTWD administers the student satisfaction survey for TAFEs. This annual survey is a measure of the quality of the service provided by the TAFEs.
The student satisfaction rating reports the percentage of ‘satisfied’ and ‘very satisfied’ respondents to the survey. Table 18 compares satisfaction ratings provided by students studying in the last 3 years against the State average of our TAFEs including the Western Australian Academy of Performing Arts (WAAPA).
| Student satisfaction | 2017 | 2018 | 2019 |
| Central Regional TAFE | 90.3% | 92.0% | 92.6% |
| North Metropolitan TAFE | 84.6% | 85.3% | 83.5% |
| North Regional TAFE | 90.9% | 93.1% | 91.1% |
| South Metropolitan TAFE | 87.1% | 87.8% | 87.7% |
| South Regional TAFE | 90.0% | 90.3% | 91.7% |
| State average for TAFEs and WAAPA | 87.3% | 88.2% | 87.5% |
Table 18: Student satisfaction survey results for TAFE students Source: OAG from audited annual KPIs
TAFE graduate achievement and destination ratings
NCVER conducts the student outcomes survey of TAFE graduates annually. The aim of the survey is to measure vocational education and training graduates’ employment, further study and other opinions of the training undertaken. Tables 19 and 20 show the results published in 2017, 2018 and 2019 for TAFE graduates who completed their TAFE courses during 2016, 2017 and 2018 respectively.
TAFE graduate achievement
The graduate achievement rating is an indicator of the extent to which TAFE graduates consider they have fully or partly achieved their main reason for undertaking their training.
| Graduate achievement rating | 2017 | 2018 | 2019 |
| Central Regional TAFE | 89.1% | 87.2% | 87.7% |
| North Metropolitan TAFE | 79.6% | 76.9% | 79.0% |
| North Regional TAFE | 90.5% | 92.4% | 83.3% |
| South Metropolitan TAFE | 81.0% | 79.5% | 76.8% |
| South Regional TAFE | 86.1% | 84.1% | 79.6% |
| TAFE Australia | 83.2% | 82.1% | 81.9% |
Table 19: TAFE graduate achievement survey results Source: OAG from audited annual KPIs
TAFE graduate destination
The graduate destination indicator is the proportion of graduates in employment and shows the extent to which TAFE is providing relevant and quality training that improved graduates’ employability.
| Graduate destination rating | 2017 | 2018 | 2019 |
| Central Regional TAFE | 80.6% | 78.9% | 79.3% |
| North Metropolitan TAFE | 66.1% | 64.1% | 61.2% |
| North Regional TAFE | 88.0% | 88.4% | 84.4% |
| South Metropolitan TAFE | 73.2% | 68.4% | 66.3% |
| South Regional TAFE | 74.5% | 75.1% | 75.3% |
| TAFE Australia | 73.1% | 72.4% | 71.3% |
Table 20: TAFE graduate destination survey results Source: OAG from audited annual KPIs