Report 1

Health Department’s Procurement and Management of its Centralised Computing Services Contract

Recommendations

  1. Health should immediately ensure compliance with the Treasurer’s Instruction 822 Borrowings for all future lease financing activity.
  2. As soon as possible to minimise unnecessary expenditure, Health should negotiate with the Contractor and the Government Chief Information Officer for other government agencies to use the non-production environment and the unutilised data centre space.
  3. By March 2016, Health should:
    1. develop and implement a contract management plan for contract DoH 27210 as required by the State Supply Commission
    2. conduct a comprehensive risk assessment of the contract
    3. determine the level of contract management, including the need for a dedicated contract manager required for contract DoH 27210 and other contracts
    4. ensure that appropriate records for this contract are collated and maintained as required by the State Records Act 2000
    5. ensure that expenditure authorisation limits, including for contract variations, are suitable, defined and adequately understood
    6. clarify with the Contractor the ownership of the leased assets.
  4. By June 2016, Health should:
    1. clearly separate the roles and responsibilities for contract management with that of contract management oversight
    2. define the policies and procedures it requires to achieve good practice in contract administration
    3. review all invoices for this contract to determine the accuracy of rates used in the calculations.
  5. By December 2016, Health should ensure that there is adequate assessment and review of this contract’s performance in accordance with the contract terms and conditions.
  6. By June 2017, Health should:
    1. assess its required or predicted capacity requirements to ensure that appropriate data centre space, IT hardware and software are available as part of this contract
    2. ensure that appropriate records management policies are revised, communicated to staff and enforced by all Health entities as per the State Records Act 2000.
Page last updated: February 17, 2016

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