Audit topics, referrals, enquiries and complaints
If, after considering the following information, you wish to suggest an audit topic or lodge a complaint please use the contact form. Alternatively, email firstname.lastname@example.org or phone (08) 6557 7500.
Can I suggest an audit topic or make a complaint about an agency, local government or council to the Auditor General?
The Auditor General welcomes feedback from the community about state and local government entities in relation to her role in auditing annual financial reports or conducting performance audits.
In the first instance you should always direct your complaint to the agency or local government concerned.
Importantly, the Auditor General does not report back to members of the public on the outcomes of any investigation or other work on complaints. Therefore, individual concerns about one-off issues are generally better directed to more appropriate integrity agencies:
- WA Ombudsman investigates individual complaints about the decision-making of WA public authorities including local governments, state government agencies, statutory authorities and public universities
- Corruption and Crime Commission investigates allegations of ‘serious’ misconduct by public officers, including those in local government
- Public Sector Commission deals with allegations of ‘minor’ misconduct by public officers, including local governments
- Department of Local Government, Sport and Cultural Industries investigates complaints about local government non-compliance with the Local Government Act and regulations, and complaints about councillors.
Deciding what to audit is a key part of the Auditor General’s independence and is not subject to direction from Parliament or government. This independence has to be exercised responsibly, so we have processes in place, which makes sure that the selection of topics is objective, robust and transparent. Further information on how we choose audit topics is here.
Can a public official make a complaint about an agency or local government to the Auditor General?
A public official can make a complaint in the same way as a member of the general public, which includes the option of making a public interest disclosure (PID) under the Public Interest Disclosure Act 2003. This Act sets in place a system to encourage people to report serious wrongdoing without fear of disciplinary action, dismissal or being sued for defamation or breach of confidence.
Making a PID is a serious matter and needs to be fully considered beforehand.
All government agencies have designated officers to manage PIDs. These officers may be the most appropriate person to contact in the first instance. More information about making a PID is available from the Public Sector Commission website.
We are the appropriate authority to receive PIDs that relate to substantial unauthorised or irregular use of, or substantial mismanagement of, public resources. For other kinds of PIDs we are not the correct authority.
If you are considering making a PID to the Auditor General, phone (08) 6557 7500 and ask to speak to a PID officer.
Is my submission to the OAG confidential?
We treat all information we receive confidentially, subject to legal and parliamentary processes. Your feedback, suggestions and concerns will be managed in a way that demonstrates the OAG values of integrity, quality and respect.
Please be assured that your contribution will be considered as part of our rigorous internal processes. However, it is important to note that you will not automatically receive contact from us following your contribution.
Can I make a complaint about the OAG or its staff?
While we hope you never have to make a complaint about us, we certainly welcome your views even if they are critical of us or our staff. If you wish to lodge a complaint about the OAG, please use the above form, email email@example.com or phone (08) 6557 7500. You can be assured that we take all complaints against us seriously and have a comprehensive complaint management policy in place to act on these.
|Office of the Auditor General
7th Floor, Albert Facey House
469 Wellington Street, Perth